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Reviews Phil and Teds Explorer With FREE Doubles Kit in Navy Sale

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Phil and Teds Explorer With FREE Doubles Kit in Navy Reviews


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Customer Rating:
Rating: 4.0
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Phil and Teds Explorer With FREE Doubles Kit in Navy

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    Phil and Teds Explorer With FREE Doubles Kit in Navy



    Phil and Teds Explorer With FREE Doubles Kit in Navy Reviews


    Amazon.com
    Customer Reviews
    Average Customer Review
    4 Reviews
    5 star:
     (3)
    4 star:    (0)
    3 star:    (0)
    2 star:    (0)
    1 star:
     (1)
     
     
     

    3 of 3 people found the following review helpful
    1.0 out of 5 stars Multiple Defects and Very Slow Warranty Service, July 28, 2011
    By 
    This review is from: Phil and Teds Explorer With FREE Doubles Kit in Navy (Baby Product)
    I could not be more disappointed with this stroller. The design is great, but the quality is very poor and the company's warranty service is very slow. We experienced the following defects, all within the first year of ownership:

    - Broken buckle
    - Defective wheel axle locking mechanism
    - Broken brake assembly (sheared rivet that made the brake non-functional)

    Each defect required a replacement part to be shipped to us, and because it was under warranty, it was free of charge. Customer service was great, and it was easy to process the claim. However, there were severe delays in the arrival of replacement parts. One item shipped pretty quickly, one item took three weeks, and one item took two months to ship (the company cited problems with their warehouse as the cause of the delay). Because I bough this 'lemon' from a retailer and not Phil&Teds, they won't give me a refund. Anyone that needs a double stroller can ill afford to go over two months without... Read more
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    2 of 2 people found the following review helpful
    5.0 out of 5 stars LOVE, December 2, 2011
    This review is from: Phil and Teds Explorer With FREE Doubles Kit in Navy (Baby Product)
    The Phil and Ted's double stroller is the best stroller EVER. We love it. Our daughters love it too. I have a 2 year old and a 6 month old, and the 2 year old sits up front and the 6 month old is in the back. When the baby was little, we would lay the front seat all the way back and have her just lay down, and then we would put the back seat up front for our 2 year old to sit in. It worked PERFECTLY for an infant. At 3 months we put our younger daughter in the back seat. She still has plenty of room back there. Even our 2 year old fits comfortably in the back. And unlike what the other reviewer said, this IS a lightweight stroller... it's lightweight for a double stroller. I am 5'2" 106 lbs, and I can lift it easily. At first we bought a Mountain Buggy, and I literally couldn't lift it at all. Then we bought this, and it was just as light as our single graco stroller. This is a WONDERFUL stroller and I get tons and tons of compliments on it where ever I go.
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    1 of 1 people found the following review helpful
    5.0 out of 5 stars Great!, June 2, 2011
    Amazon Verified Purchase( What's this?)
    This review is from: Phil and Teds Explorer With FREE Doubles Kit in Navy (Baby Product)
    Cannot believe I ever used another stroller! This one is lightweight, easy to push, and perfect if you have a baby, and an older toddler/preschooler who still occasionally needs a stroller too, but won't sit in it the whole time you are out.
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